Customer Support Advisor
A rare and exciting opportunity has arisen for a Customer Support Advisor based near Camborne. You will be joining a friendly and dynamic team, working for a leading technology company.
We are seeking candidates that ideally have previous experience working on a technical customer support help-desk, helping deal with queries and resolving issues. However if you come from a strong telephone/ customer service background with excellent customer service skills we would also be interested in hearing from you!
If you have good technical skills this would be an advantage, but not essential.
On a day to day basis the Customer Support Advisor will be responsible for acting as first point of contact for customer queries relating to technical software support and general queries and supporting the companies and marketing teams to include:
- Maintaining accurate database records of interactions with clients and sales contacts within the CRM Software
- Taking ownership of responding to requests from customers via telephone / email
- Educate and Train Users in the use of the company’s products
- Assist with sales development and fulfilment , providing cover for inbound sales enquiries
Annual Salary is £20,000k per annum + Shift Allowance
Hours are 8am to 8pm or 8pm to 8am, working 2 days (8am to 8pm) followed by 2 nights (8am to 8pm), then 4 off.
25 days annual leave plus Bank Holidays
On Site Free Parking
Private Health Care
To find out more about this fantastic opportunity please call Sally Appleby at the Truro, Cornwall Berry Recruitment Branch for more information:
01872302822 / sally.appleby@berryrecruitment.co.uk
Weather
-
Sun
20°C
-
Mon
19°C
-
Tue
18°C
-
Wed
17°C
Schedule
-
Sunday Mornings with Mark Dodson
8:00am - 1:00pm
Grab yourself a cuppa and settle in as Mark keeps you company on your Sunday Morning
-
Sunday Afternoons with Paul Hutchens
1:00pm - 6:00pm
Join Paul every Sunday afternoon from 1-6pm for some fantastic music!
-
The Rock Show with Dave Dowling
6:00pm - Midnight
Join Dave for the best rock tunes on your Sunday evening